Shipping & Delivery

At Jambalo, we make sure your order gets to you quickly, securely, and without hassle. Once your payment is confirmed, we start processing your order within one business day. When it ships, we’ll send you a tracking link so you can follow its journey in real time.

Shipping Time & Fees

All orders are shipped directly from our U.S. warehouse to ensure fast, reliable delivery across the country.

Reliable Shipping Partners
We’ve partnered with trusted carriers like UPS and FedEx Ground to ensure your package arrives safely and on schedule. Depending on your location, additional shipping options may be available at checkout.

Where We Ship
Currently, we ship within the 48 contiguous U.S. states only. We do not yet deliver to:

• Alaska or Hawaii

• Puerto Rico or Guam

• U.S. Virgin Islands

• APO/FPO addresses

• International locations

We’re working on expanding our shipping coverage — stay tuned!

Delays & Exceptions
While most orders arrive on time, occasional delays can happen due to weather, high order volumes, or carrier issues. If your shipment is impacted, we’ll keep you informed every step of the way.

Questions or Concerns?
Need help with tracking, or have a shipping-related question? Our support team is always here for you — just send us a message at [email protected].

We’re here to make sure your shopping experience is smooth from checkout to doorstep.